Uber Adds In-App Chat Feature
Communicating with your Uber driver is near to get a piffling less confusing. Uber on Thursday introduced an in-app chat characteristic, which volition be rolling out globally for riders and drivers over the "coming weeks."
"Today riders and drivers can contact one another using apps outside of Uber," Product Manager Jeremy Lermitte wrote in a weblog post. "Just these texts can lack context – is this random number my driver? How do I know if my SMS was received?"
To make things a footling more straightforward, Uber is calculation a way for riders and drivers to chat inside the app. Go to the Uber feed and tap "contact," then select "chat."
Because texting and driving is a huge no-no, Uber volition read your text aloud to the driver. Drivers will exist able to reply with a "thumbs up" to acknowledge they got the message. Sending this thumbs upward requires but one tap, so the driver "can stay focused on the road," Lermitte wrote. The new in-app chat feature also includes read receipts so both the driver and passenger will know if their chats are delivered and read.
Besides making things less disruptive, this new characteristic offers ane big advantage over SMS: you lot don't accept to share your phone number with some random person.
"Regardless of where they are located – whether information technology be the Cleveland, Chennai or Cartagena – riders and drivers won't need to share their telephone number with i some other when they need to go far touch," Lermitte wrote. He added that this is Uber'southward "first step towards leveraging real-time messaging to enable seamless communication experiences for our customers."
Uber also recently launched in-app tipping and added a feature that lets y'all asking a ride for someone else.
About Angela Moscaritolo
Source: https://sea.pcmag.com/news/16958/uber-adds-in-app-chat-feature
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